Policies

How we handle your data, orders and returns at YASATA AQUARIUM.

Information we collect

We collect the details you provide at checkout — name, phone number, alternate phone and delivery address — so we can fulfil and deliver your order. We may also keep order history to help you track and reorder.

How we use your information

Your information is used only to process orders, arrange delivery, provide order support and prevent fraud. We do not sell or rent your personal data to third parties.

Communication

We may contact you by phone or WhatsApp regarding your order status or delivery. You can opt out of promotional messages at any time by replying STOP.

Data retention

Order records are retained for as long as needed to provide our services and meet legal or tax requirements. You may request deletion of your account data by contacting us.

Contact

For privacy questions, call us at 098425 00009 or message us on WhatsApp. See our Contact page for the full address.